DevOps has emerged as a critical component of modern software development and digital transformation in recent years. It bridges the gap between development and operations, to continuous integration, delivery, and deployment. By automating processes and fostering a culture of collaboration, DevOps helps businesses to deliver high-quality software at a faster pace, driving innovation and competitiveness.
One of the emerging technology trends that many businesses are adopting today is outsourcing teams from external providers. Projects related to DevOps often require specialized expertise and experienced personnel, which can pose challenges for organizations of any size. According to statistics from Demandsage and Radixweb, approximately 70% of U.S. businesses are utilizing outsourcing services from Asian providers, with a notable portion directed toward India and the Philippines. Additionally, around 30% of businesses globally are engaging in some form of outsourcing for their IT services, with many considering DevOps outsourcing as a key part of their strategy (Outsource Accelerator).
The value and potential of IT outsourcing providers in the DevOps space are increasingly evident, as they meet the technological standards of global businesses. Therefore, companies should seriously consider seeking out DevOps providers in Asia to enhance their operational efficiency and stay competitive in the ever-evolving tech landscape.
1. Trends in DevOps in Global
1.1. The Status of the DevOps Field in the Global Market
The DevOps landscape is evolving at a breakneck pace. What started as a movement to bridge the gap between development and operations has now become a cornerstone of digital transformation strategies worldwide. In fact, the global DevOps market is projected to grow from $8 billion in 2022 to almost $21 billion by 2028, clocking a robust annual growth rate of over 18%. This surge is driven by the need for speed and agility in software delivery. Companies are investing heavily in DevOps practices to push out updates and features faster while maintaining high quality and reliability.
The trend toward cloud-native development is another significant driver, with roughly 75% of companies now using DevOps to accelerate software releases. The push for automation through continuous integration and continuous deployment (CI/CD) pipelines, as well as practices like Infrastructure as Code (IaC), is helping teams manage complex systems more effectively. DevOps isn’t just a tech trend—it’s become the new normal, with more companies integrating these practices to remain competitive in an ever-changing digital landscape.
1.2. Things to Know When Hiring a DevOps Team for Your Business
toward collaboration and continuous improvement. While expertise in tools like Jenkins, Docker, Kubernetes, and Terraform is essential, having a DevOps mindset is equally important.
Around 70% of companies seeking DevOps professionals prioritize cloud experience, especially with AWS, Azure, or Google Cloud, due to the synergy between cloud-native development and DevOps. Moreover, 60% of DevOps professionals regularly upskill to keep pace with evolving tools and practices, making continuous learning a valuable trait for team members.
1.3. The Rise of DevOps Service Providers in Asia
Asia is quickly becoming a hub for DevOps services, thanks to its tech boom and abundance of skilled talent. Countries like India, Vietnam, and the Philippines have seen a 30% increase in DevOps companies over the last five years.
Cost-effectiveness is a major draw—outsourcing DevOps to Asia can be 40-60% cheaper than in Western markets. Yet, it’s not just about savings; the quality of work is high, with a skilled workforce well-versed in the latest tools and practices. By 2028, Asia is expected to account for nearly 25% of the global DevOps services market, making it a prime destination for companies looking to enhance their DevOps capabilities.
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2. Guides on How to Choose the Right DevOps Service Provider in Asia
2.1. Understanding Business Requirements
Before you start looking for an Asian DevOps service provider, it’s crucial to clearly define your business requirements. This involves identifying your business objectives, understanding your technical needs, and determining the scope of your work. Here, let’s look at some steps you can rely on:
- Define Strategic Goals: Start by outlining the specific business goals you aim to achieve through DevOps. Whether it’s reducing time-to-market, improving software quality, or enhancing operational efficiency, clear objectives will help the Asian DevOps Provider understand your goals to make a suitable development plan for you
- Evaluate Existing Tools and Technologies: Conduct a thorough assessment of your current development and operations infrastructure, including the tools, platforms, and technologies in use.
- Scope of Services Needed: Determine the specific DevOps services you require, such as CI/CD pipelines, cloud management, infrastructure automation, or security integration (DevSecOps).
2.2. Regional Expertise
One of the most important factors to consider when choosing a DevOps service provider in Asia is their regional expertise. The provider should have a deep understanding of the local market dynamics, regulatory environment, and cultural nuances. This knowledge will enable them to tailor their services to meet the specific needs of your business and ensure compliance with local laws and regulations.
For example, if your business is based in Australia and you need to hire a DevOps team, you should look for a partner with expertise in Australia’s regulatory landscape, such as compliance with the Australian Privacy Principles (APPs) under the Privacy Act. The provider should also understand local business culture, including a focus on work-life balance and efficient communication in English. Familiarity with market trends in Australia, especially in cloud adoption and automation, is crucial. Additionally, they should be able to provide support during Australian business hours to ensure seamless collaboration.
2.3. Technical Expertise
The technical expertise of the provider is another critical consideration. Asian DevOps Provider should be proficient in multiple DevOps tools, cloud environment and technologies that are relevant to your business. This includes expertise in Generative AI implementation, cloud platforms, automation tools, and security practices, in details:
- For DevOps tools: they need to have experience with essential DevOps tools and technologies such as Jenkins, Docker, Kubernetes, and Ansible. Ensure they have hands-on experience with these tools and can demonstrate their application in real-world scenarios.
- Cloud Platform Experience: Assess their experience with major cloud platforms relevant to your business, such as AWS, Azure, or Google Cloud. The provider should be able to show how they’ve managed and optimized cloud infrastructure in past projects.
- Security Certifications: Look for certifications such as ISO/IEC 27001 or SOC 2, which indicate a strong focus on information security and data protection.
Example: You are a German e-commerce company, is searching for an Asian DevOps service provider. They should have expertise in Jenkins, Docker, Kubernetes, and Ansible for automating deployments. The provider should also have experience with AWS cloud management and optimization. Security certifications like ISO/IEC 27001 or SOC 2 are required to ensure data protection and GDPR compliance.
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2.4. Scalability and Flexibility
Your business needs will likely evolve, so time, so it’s important to choose an Asian DevOps provider that offers scalable and flexible services. Especially when your business needs a change its requirements to meet customers’ expectations.
If you are quite familiar with technical aspects, Ensure the provider can manage multi-cloud or hybrid environments if your business uses a mix of on-premises and cloud solutions. They should also be able to work across different platforms and technologies.
One more interesting fact about the proficiencies of Asian DevOps providers is 84% of businesses that partnered with Asian cloud service providers reported enhanced flexibility in their IT operations, allowing them to pivot quickly in response to market demands (Deloitte)
2.5. Reputation and Track Record
Reputation and track record are key indicators of a provider’s reliability and effectiveness. Look for providers with a proven history of delivering successful DevOps projects, particularly in your industry. Client testimonials and case studies from current or past clients. Direct feedback about their experiences with the provider can offer valuable insights into the provider’s reliability, service quality, and overall performance.
Also, you need to look for awards, certifications, or industry accolades that validate the provider’s expertise and reputation. Recognition from reputable organizations can be a strong indicator of their credibility and performance.
And finally, Consider the provider’s history of long-term client relationships. A track record of maintaining enduring partnerships can be a sign of consistent service quality and customer satisfaction.
Let’s take a closer look at an Asian DevOps provider: ITC Group. Their team of developers comes with specialized expertise and hands-on experience, backed by DevOps Engineer Expert certifications. They are ready to assist businesses seeking effective DevOps solutions, ensuring tailored support and seamless implementation to meet your operational needs.
2.6. Pricing and Cost Structure
Pricing is always a critical factor in any business decision. When evaluating Asian DevOps service providers, consider their pricing models and cost structure. Ensure that the provider offers transparent pricing with no hidden fees and that their services are cost-effective for:
- Detailed Proposal: Obtain a comprehensive proposal that outlines all potential costs associated with their services.
- Pricing Models: Clarify the provider’s pricing model—whether it’s fixed, hourly, or based on a subscription.
- Cost Transparency: Ensure that the provider is transparent about their pricing and any potential hidden costs.
- Compare with Competitors: Compare the provider’s pricing with other DevOps providers in the Asian market.
- Assess Value for Money: Consider the overall value provided by the provider, including the quality of service, support, and additional features.
- Review Contract Terms: Examine the contract for details on payment terms, cancellation policies, and any penalties for early termination.
–> Why Asian DevOps service providers excel other regions in Pricing?
- Hourly rates between $25 and $50 in countries like India and the Philippines, compared to $100 to $150 in North America
- 80% of companies reporting improved efficiency post-outsourcing
- Offer flexible pricing models that can be customized to project needs, ensuring cost-effectiveness without sacrificing quality
2.7. Support and Post-Implementation Services
Ongoing support and post-implementation services are crucial for the long-term success of your DevOps initiatives. The provider should offer strong support options, including 24/7 availability, to quickly address any issues that arise. Especially if your business operates outside the typical hours of your Asian partners, it’s important to clearly ask whether they can communicate according to your working timeline. Additionally, consider whether the provider offers training and knowledge transfer to your internal teams, empowering them to manage DevOps practices independently.
2.8. Security and Compliance
Security is a top priority for any business, and DevOps practices are no exception. The provider should have strong security practices in place, including expertise in DevSecOps, to protect your data and infrastructure. Additionally, they should be able to ensure compliance with local and international regulations, particularly if your business operates in highly regulated industries.
Some of criteria you need to know:
- Security Practices: Review the provider’s security measures, including their approach to data protection, vulnerability management, and incident response.
- Compliance Certifications: Verify if the provider holds relevant compliance certifications, such as ISO/IEC 27001, SOC 2, or GDPR, depending on your industry and regional requirements.
- Data Privacy Policies: Ensure the provider’s data privacy policies comply with regional regulations or data protection laws in Asia.
- Security Features: Investigate the security features they offer, such as encryption, access controls, and regular security audits
- Incident Management: Inquire about the provider’s incident management and response procedures. They should have a clear plan for detecting, managing, and mitigating security incidents to minimize potential disruptions.
- Third-Party Security Assessments: Look for any third-party security assessments or audits that have been conducted on the provider’s systems. Independent evaluations can provide an additional layer of assurance regarding their security practices.
For example, you are a business working in Europe, then you should find an Asian DevOps Provider who can follow up with GDPR, NIS2 Directive, Digital Services Act (DSA), Cybersecurity Act, and ePrivacy Regulation.
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3. Conclusion
Choosing the right DevOps service provider is crucial for ensuring the success of your business’s software development and operations. By carefully assessing factors such as technical expertise, scalability, flexibility, reputation, pricing, and security, you can make an informed decision that aligns with your needs and objectives.
For businesses seeking a reliable DevOps partner in Asia, ITC Group stands out as a top choice. With a proven track record of delivering innovative DevOps solutions tailored to businesses in global who are looking for a reliable DevOps partner in Asia. Understand the needs, ITC Group offers unparalleled expertise in managing complex projects, adhering to regional compliance standards, and providing scalable, flexible services. Our commitment to excellence and deep understanding of local market dynamics make us a trusted partner in driving your business forward in today’s competitive landscape.
