Table of contents

  • Case Studies
  • Admin
  • 2 minutes
  • Apr 05 2024

A Pharmacy Chain Retailer Solution

Table of contents

We implement an end-to-end Pharmacy Chain Retailer Solution to solve their offline to online problems with a complete e-commerce store to streamline online selling processes and manage the order, inventory, payment, and shipment simultaneously.

Project Result

Online sales volume increased by 30%
Cost of operation reduced by 20%
Customer satisfaction score increased by 55%

Project Challenges

With the vision to scale and transform the business, they were facing the following challenges:

  • Manage a large number of product listings with diverse categories and variants.
  • Low performance of online sales and inability to track the attribution of online channels to offline sales.
  • Lack of streamlined marketing campaigns for increasing online sales.
  • Lack of streamlined sell process with automated synchronization of inventory, payment & shipment tracking.

Project: Pharmacy Chain Retailer Solution

To address these challenges, we implemented the following Pharmacy Chain Retailer Solution:

  • Implemented an online store that fit our client requirements using SFRA with full function from import product listing in bulk, wishlist, check out, etc. to mobile shopping optimal experiences.
  • Integrate with payment gateway, shipment, order & inventory synchronization.
  • Offered real-time Sales Performance Dashboard, enabling them to make data-driven decisions and respond swiftly to market changes.
  • Enhanced customer satisfaction and personalized customer experiences by using 360-degree Customer View