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Top Emerging Technologies in Insurance Software Development
The insurance industry is undergoing rapid digital transformation, and insurance software development plays a central role in this evolution. Zurich Insurance Group recently implemented an AI powered CRM system developed by ZCAM, enabling agents to access customer information in three clicks and receive personalized product recommendations. After deployment in four markets, Zurich achieved a reduction of more than 70 percent in customer service time, demonstrating the strong impact of emerging technologies on insurance operations. 
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