Streamline feedback collection process for deeper customer insights

Comprehend customer journeys, capture feedback at the right time to analyze patterns, and identify risks and opportunities are crucial to achieving your customer or employee satisfaction.

Talk to our experts

Customer experience

Collect customer feedback via pulse surveys to understand their satisfaction and fine-tune business offerings accordingly

Website Feedback
Customer Effort Score(CES)
Customer Satisfaction(CSAT)
Product Feedback
Transactional NPS

Employee Experience

Streamline your business process to enhance employee experience, fostering a vibrant culture and boosting productivity

Employee Engagement
Multi-rater Assessment
Employee Pulse Surveys
Management Surveys

Product Experience

Create comprehensive management program to enhance product experience through attentive customer engagement and continuous improvement

Marketing Research & Analysis
Beta-testing Product Feedback
Product Feedback & Satisfaction

Marketing Experience

Elevate your marketing endeavors and enhance your strategic approach by delving into the realm of optimal customer engagement

Market Research Surveys
Product-market Fit Surveys
Website Feedback Bots
Relational NPS Surveys
User Experience Surveys

Sales Experience

Elevate your clients' experiences to new heights through an unparalleled B2B sales journey with a flawless path from introduction to transaction

Pre-sales Surveys
Demo Feedback
Post-sales Engagement Surveys
Transactional & Relational NPS
Customer Pulse Surveys

Exploration

We analyze your current workflows, identify efficient methods, and digitize processes, all while preserving existing enterprise feedback loops

Design

We devise an automation strategy for outlining workflows using industry-standard process modeling notations for efficient feedback

Implementation

We offer a custom Enterprise Feedback Management System integrated seamlessly into your organization's software framework

Expansion

We offer two post-deployment EFM enhancement options and continuous expansion for ongoing success of your operations and gradual growth

Unsure about which solutions suit your business?

Talk to our expert

Collaboration

CRM

Analytics and Report

Collaboration

Google Drive

Google Calendar

Microsoft Office

OneDrive

Dropbox

CRM

HubSpot

Salesforce

Analytics and Report

Tableau

Power BI

Fixed Price

We provide you with a fixed-price quote for the entire project based on your specified requirement.

Dedicated Team

We provide you with a dedicated team of software experts, including developers, designers, QA specialists, and a project manager who will work on the project for a fixed duration.

Proof of Concept (POC)

We provide you with a pilot phase with a quote for evaluating the entire project's feasibility before starting a full project.

Not sure which model best suits you?

Explore here

Elevate Audience Engagement with Seamless Innovation

Process Alignment

Align existing feedback processes with EFM capabilities, such as survey settings, feedback categorization, and automated response setup.

Customization and Configuration

Offer expert guidance to tailor the EFM solution that covers survey templates, feedback categorization, and automated responses.

Continuous Improvement Strategies

We provide survey questions, adapt feedback collection methods, and refine response strategies to enhance your continuous feedback management processes.

Adapting to Emerging Trends

We offer guidance on adapting the solution to capitalize on emerging opportunities and challenges with the latest trends in EFM, customer experience, and technology

Success Stories