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  • Mar 14 2024

An Overview of Business Process Analysis

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In business, there’s an old saying: ‘you reap what you sow’. It means that if you want to accomplish something and get great results, all it takes is a lot of planning, a lot of hard work and at the end of it all, you need to take a step back and take a look at how things are going. Process analysis is indispensable for evaluating the alignment of your business procedures with your company’s strategic objectives. Whether you seek enhancements or aim to proactively anticipate the reasons behind achieved results, process analysis is the key.

In this blog, let’s explore Business Process Analysis and how we can apply it to our business.

What is Business Process?

Every organization from a Government body, Non-profit organization to an Enterprise produces something or services. To provide the best product and service to customers, a set of activities and tasks need to be done by employees, members, or machines. And some of the activities are usually separated into stages. For example, the consumer goods business often has a process consisting of manufacturing, quality assurance, packaging, shipping, and purchasing.


It is a known fact that in almost all business processes there are at least one or two roadblocks that do not allow a company to not just smoothly perform the set tasks but also get to the next level. Those obstacles usually show themselves during malfunctions as different issues may occur during process completion. So the term “Business Process Analysis” appeared to give a clear understanding to process owners for thorough judgments.

In this blog, we will take a look at how business process analysis can improve the efficiency of your project so that you can make better decisions in future product design.

What is Business Process Analysis?

Business Process Analysis (BPA) is a methodology to understand the health of different operations within a business to improve process efficiency. It’s a specialized method within the broader context of Business Process Management (BPM) used to analyze an operation’s effectiveness by comparing it against the baseline process definition and other models to evaluate whether current processes are meeting their goals.


How to analyze a business process?

There are many methods in business process analysis, but overall, there are usually 4 important steps:

1.Identify the process

The first step is to understand and identify the process you plan on improving. This means selecting an “as-is” process, an existing one that your business currently uses, and observing it for a while rather than attempting to fix it right away. Determining an “as-is” process gives you a chance to establish what your end goal is before doing any fixing which will allow you to measure improvements once they’ve been made.

2.Gather information

The next step is to get all of the information that you need about your choice. Identify all individuals involved in the process and research how they approach the process, including when they do it, how often, and what written steps (if any) are followed. At this point, it’s helpful to review if anyone has documented their method with a flow diagram so you can see for yourself how it flows.

3.Map Out the Process

After gathering information about the process, you should then map each step leading up to the desired outcome. Regardless of whether you choose to create this process flow utilizing a piece of paper, a whiteboard, or dedicated workflow management software, it will usually be beneficial if you utilize flowcharts and diagrams. These foundational tools can help you layout your work as well as identify any potential blockages or bottlenecks along the path before they occur.

4.Develop a “To-Be” Plan
Finally, use the analysis to identify process gaps and make suggestions for how a ‘to-be’ process should look. Point out the requirements, offer recommendations regarding resources needed, define a timeline to complete them, etc.

Using software for Business Process Analysis

BPA software can provide businesses with helpful tools for their processes. For example, Visio is another one use in modeling business processes. Both applications let you represent your process visually and document it, as well. However, BPA and BPM tools offer many sophisticated features designed to uncover valuable insight from your analysis. Sharing these analytical insights with other employees could be particularly useful in fostering a better team culture via collaboration.


On the other hand, we can get IT services from other offshore companies. This can save us a lot of time and get the right technique that we need.

If you are looking for an outsource that can provide you with this convenient service. Begin your journey with us, ITC Group, we provide innovative IT consulting and modern technologies. With skillful and experienced developers that contribute to lots of successful client projects, we hope to consult you on the best Business Process Analysis software as well as solutions to improve productivity and outcome. Contact us for more information.