Offline Contact Information
You can provide us with your contact information, such as your name, title, email address, company name, phone number, geographical location, and circumstances of collection, in a variety of ways, such as through a business card, a lead page during a presentation, or at a conference. We may store and use that contact information to contact you or your organization for marketing purposes, send you or our organization support information, product and service announcements, and other business communications, service our Site, and perform services for you or your organization once you or your organization becomes a customer. Your contact information may be merged with contact information collected through our Site and will otherwise be stored in the same manner as contact information collected through our Site, as explained further below.
Information we collect and how we use it
We gather information from you when you fill out our contact form or email request form, register for a webinar, or download a white paper on our Site. We may collect your name, title, email address, company name, phone number, general location, and collecting conditions. Third-party programs, such as Google Analytics, may gather additional information from you, such as your geographic location, age, operating system language, and inbound referral link. We may use the contact information you provide to send you or your organization information, newsletters, special offers, and other communications (such as event notifications, job postings, and download content), to service our Site, and to perform services for you or your organization once you or your organization becomes a customer.
If you are interested in working at ITC Group, we also offer a function that allows you to submit your résumé to us. This information may be used in the review and hiring process, as well as to send you future job postings.
When you access our Site, tools on it may collect your IP address. IP addresses are used to analyze trends, administer, operate, and enhance the Site, and collect broad geolocation data for aggregate usage. Your IP address may show the city from where you are accessing the Internet, but we do not relate it to any of your personally identifiable information.
Cookies and online tracking
Google Analytics is a Google online analytics service. Google Analytics may employ cookies or other methods to assist us in analyzing how users interact with the Site. Google will transfer and retain information generated by cookies about your use of the Site (including your IP address) on servers in the United States. Google will use this information to evaluate your use of the Site, compile Site activity reports, and provide other services related to website activity and internet usage. Google may use the information gathered to contextualize and customize advertisements on its own advertising network. Google may also disclose this information to other parties if required by law or if such third parties handle the information on Google's behalf. By using this Site, you agree to Google processing data about you in this way and for the reasons specified above. You can also opt out of Google’s advertising tracking cookies or use a browser plugin to opt out of all Google Analytics tracking software. Find more information about Google’s privacy practices here.
Our intention is to only use your information in accordance with the legislation, which includes providing you control over how and whether your personal information is used. You may have choices about how we use the personal information you provide us. You can select the sorts of messages you want to receive from us by the email or other communication you received.
Some of the uses of your information are required for the service we provide through the Site or for the reason you supplied the information to us, and if you do not want your information used in certain ways, you may be unable to enjoy the service we provide on our Site.
Updating and removing your information
We will allow you to update your personal information that you have supplied to us using the Site's procedures. You may also email us at the address shown below to update or delete your information. We will also take efforts to ensure that any changes or removal requests you provide are completed in a timely and thorough way. If you ask us to delete your personal information, it may affect your ability to access or use our services.
Third parties may operate or host the Site or the computers that run it, store or process data for us, or provide services relating to information requests you have made or messages we send you. Furthermore, we have already discussed how we utilize Google Analytics, as well as how we use SalesForce and HubSpot to acquire and retain contact information that you submit to us. We have agreements with these companies that include safeguards for the use of your information.
We do not sell any personally identifiable information gathered via the Site to third-party marketers.
You understand and agree that technical processing of your information is and may be required (a) to send and receive messages about your use of the Site; (b) to conform to the technical requirements of connecting networks; (c) to conform to our Site's limitations; and (d) to conform to other, similar technical requirements.
We only save your personal information for as long as we need it for the purposes outlined in this Privacy Statement. In general, we will erase your personal information if we have no other valid reason to continue using it and you withdraw your permission. When you unsubscribe from marketing messages, we may maintain your email address in order to guarantee that you do not get any more marketing communications.
Policy for Handling Electronic Mail (email) Messages
EMAIL MESSAGES SENT BY ITC GROUP EMPLOYEES, REPRESENTATIVES, OR CONTRACTORS RELATING TO ITC'S SERVICES, RESEARCH AND DEVELOPMENT, BUSINESS OR ANTICIPATED BUSINESS, AS WELL AS ANY ATTACHMENTS TO SUCH EMAIL MESSAGES, MAY CONTAIN ITC CONFIDENTIAL INFORMATION.
Unless otherwise instructed in writing, or unless the substance of the email message and any attachments is plainly routine and non-confidential, you must consider the message and any attachments as confidential. If you receive an email from an ITC employee, representative, or contractor and are not the intended receiver (or are not in charge of delivering the message to the intended recipient), you must delete the email and any attachments from your computer without keeping any copies. If an email is misdirected, we ask that you also tell the sender.
Personal data disclosure: data receivers and international data transfers
Personal data collected in the course of ITC Group business activities, including in connection with some client services, and on the Sites may be transferred from time to time to ITC Group subsidiaries and affiliates and their personnel around the world, as well as to our third party service providers located around the world, including in countries where the local law may grant you fewer rights than you have in your home country.
Furthermore, ITC Group and our third-party service providers may see and host the Sites from anywhere on the globe. We have put in place legal measures where needed by law to ensure sufficient data protection of your personal data handled by ITC Group subsidiaries, affiliates, and third-party service providers, including the transfer of your personal data to countries other than the one in which you reside. Please contact us at the address below if you would like additional information about these legal processes, which may include the EU's Standard Contractual Clauses. You willingly consent to the such trans-border transmission and hosting of such information by using any of the Sites and giving information on any of them.
Furthermore, we may release the following information about you:
- If we are forced by law or legal procedure to do so;
- To law enforcement or other government officials;
- Where we think disclosure is necessary or reasonable to avoid bodily damage or financial loss, or in connection with an investigation of suspected or actual criminal behavior;
- When disclosure is required to safeguard a person's essential interests;
- To enforce our Terms of Service;
- To safeguard our property, services, and legal rights;
- To prevent fraud against McKinsey, our subsidiaries, affiliates, and/or business partners;
- To assist with auditing, compliance, and corporate governance tasks; or To comply with any and all relevant laws.
Furthermore, in the case of a reorganization, merger, sale, joint venture, assignment, or other transfer or disposal of all or any portion of our business, we may disclose or transfer your personal data.