Back to Blogs
Technology trends

AI trends in 2020

 

Artificial intelligence is the most popular term that we hear nowadays. With the rapid growth rate and wide range of application and huge benefits to our daily life and business operation, AI now is on the top of concentration of many companies and industries. Below, we give you a list of 2020 top trending AI applications.  

     There are 9 AI trends to be on the lookout for 2020 that we collected:

1. The high demand for Digital Intelligence.

     AI stays in a critical position in business operation processes nowadays. With Digital Intelligence solutions, many organizations may increase their operational efficiency by integrating Robotic Process Automation (RPA) and Business Process Management (BPM). Many companies are now adopting Digital Intelligence as they see huge benefits this technology brings to their business operations such as improve customer experiences, reduce costs, and build competitive advantages for the enterprise.

2. The era of robotization

     The first image that appears when we think about AI is the assembly line in manufacturing factories. With a large number of programmed robots that alternate human workers, the manufacturing processes become more efficient and have fewer errors. In the past, robots were just used for manual production stages. Now, in 2020, Robots begin to support humans in semi-skilled and skilled tasks like filling forms, making reports, giving instructions, and so on. This innovation of AI will benefit us not only to improve productivity and efficiency but also to give us more spare time and energy to focus on complex core tasks that ask for human intelligence.

3. Improved customized services

     Customer satisfaction is always the key element that helps your company stay ahead of your competitors. To do that, companies need to gain insights in real-time, understand the customer preferences to deliver services that fit their requirements, and build the best customer experiences. Real-time data and all-pervasive location intelligence play the role of mainstream factors to customize business services that suit customer expectations. By using AI applications and advances in location intelligence, enterprises now can implement personalized customer services. 

4. The demand for AI in Cybersecurity

     Estimation figures out that there are over 24 billion internet-connected devices would be installed in 2020. The number of household internet-connected devices is predicted to reach 500 devices per household by 2022 according to Gartner. Cyberattacks like hacking and phishing would be more complicated and difficult to detect because of the increase of Cloud capacity and Machine learning algorithms. By tracking and preventing phishing in extemporizing the algorithms and making them more advanced and secured, AI will push up the security abilities of all systems.

     The fact that AI has become more and more necessary for preventing breaching data and improving data collaboration because many transactions are now done in the digital world.

Cybersecurity

5. Predictive Analytics

     The analytic processes of many corporations are supported by AI, Natural Language Process (NLP), and ML. More companies will start using predictive analytics this year. Augmented analytics with AI technology integration is potential in customer service, price optimization, and supply chain improvement, and many other operational activities.  Predictive analytics will help businesses use real data with the most efficient way to prepare for outcomes and plan proactive behaviors.

6. Increase in AI-Powered Devices

     As we mentioned above about the dramatic increase of internet-connected devices, the coming year will see an expansion of AI-powered devices.

     AI-powered devices bring to humans huge benefits and businesses can not ignore the opportunities that AI devices create for their businesses. In the near future, most things could be designed with AI integration, from household appliances to company management tools. Currently, you can see various corporations are investing in AI-powered devices such as watches, cell phones, and other devices and several kinds of IT solutions which can help them in achieving the accuracy of data in real-time for important key decision making and enhancing the efficiency of business running.

7. Autonomous vehicles

     A report of the US Department of Transportation shows that more than 63% of the $1,139 billion of goods delivered in 2017 was progressed on roads. If autonomous vehicles had been used in transportation, the hauling could have been more efficient in the organization, and the demand for human effort dramatically reduced. Autonomous vehicles can drive for hours without losing concentration that decreases the rate of transportation accidents. Road freight is considered the largest producer of emissions in the world. It is accounted to consume more than 70% of all energy used for goods shipment. Every technology advance made to optimize fuel usage and routes will increase both energy and time-efficient use.

Summing Up

     Artificial Intelligence is the best technology that will reshape the future of business operations and improve interactions with their customers. We hope you enjoy our list about AI - the most important technology trend in 2020 which includes new AI innovations and how they will impact our lives.

 

 

Back to Blogs
Technology trends

Related articles

1 mins readTechnology trends
1 mins readTechnology trends
1 mins readTechnology trends
1 mins readTechnology trends
1 mins readTechnology trends
1 mins readTechnology trends